Managed IT Services & Support

Run Your Business While We Manage Your Network

A Proactive Approach to IT

MVP provides a proactive approach to managed IT with our Total Protection packages. 

With a traditional break/fix model, the IT provider and client are pulling in two different directions.  In this model, something breaks, the provider fixes it, and then bills you. 

With managed IT services from MVP, we are pulling the same direction as our partners. You pay a fixed monthly fee and your network is actively monitored 24/7/365 with our state-of-the-art software. 

Issues are addressed proactively and resolved before they ever have a chance to become a headache.

Learn More About Our Managed IT Services.  Contact Us Today!

Have Peace-of-Mind Knowing That Your Business is Protected 24/7

MVP provides a proactive approach to managed IT services with our Total Protection packages.  Our service includes remote monitoring of network and pcs, to prevent viruses, breaches and other obstacles.  

Break/Fix Vs. Managed IT Services



Managed IT Services

  • Billed for every on-site visit or remote session
  • The slower they work, the more money they make
  • They make money every time you have problems
  • Providers have no incentive to make your network as stable as possible
  • No need to invest in the latest technology or to automate business processes as that would lose them money
  • Your biggest disasters are their biggest profits
  • Multiple points of contact 
  • Response times are not guaranteed
  • Fixed Monthly Cost with no hidden fees
  • No limit to the amount of hours you use
  • 24/7/365 monitoring of your network
  • Updates, Patching, and Preventative Maintenance
  • Significant investments in IT infrastructure to optimize efficiency
  • Streamlines business process and automates everyday tasks to make your business run more efficiently
  • Dedicated Partner Success Manager
  • Response times guaranteed and backed by SLA (Service Level Agreement)

The Benefits of MVPs Total Protection

Dedicated Account Manager

Quarterly Meetings & Review
Consistent Point of Contact
Technology Planning
Monthly Account Check-Ins

On-Site Support

Fast Response Time
Training for Staff
Accessible Technicians
Security & Network Assessments

Fixed Management Costs

Aids in Yearly Budgeting
Several Packages to Choose From
No Hidden Fees

Partner Support Team

Local Help Desk in WNY
Friendly & Knowlegable Technicians
Specific Industry Knowlege
No "Geek Speak"

Fiscal Budget Assistance

Technology Budgeting Assistance
Budget Planning for the Future IT Projects
Multiple Options for Project
Planning and Payments

Network Monitoring & Updates

24/7/364 Monitoring
Automatic Alerts
Automatic Ticket Creation
Automatic Software Updates
Security Patches

Customer Portal

Access to Tickets
Online Payments
Access to Training & MVP University

Increased Productivity

Remote IT Capabilities
Automation of Routine Tasks
Reduces Extra Resources
Do More, With Less

Service Level Agreements

Guaranteed Response Times
Guaranteed Problem Resolution Times